Sharing Account Activation

To participate in the America's HealthShare Community, all Members must activate their Sharing Account on the Member Care Portal. 

If the Sharing Account activation was not completed during the new Member application process, this activation must be completing when logging into the Member Care Portal for the first time. 
 

Step 1: Accepting Disclosures

Log into the Member Care Portal and review and accept the Sharing Account disclosures. By accepting these terms, you are agreeing to receive and execute documents electronically, and to comply with the terms outlined for each of the services offered.

Step 2: Submitting Required Primary Member Information

Provide the details for the Primary Member on the Membership. All information is required and essential for verifying your identity and ensuring that your Sharing Account is set up correctly. 

Step 3: Funding Your Account

Fund your Sharing Account using one of the available payment methods. 

• ACH: Transfer funds directly from your bank account. 

• Credit/Debit Card: Use your Visa, MasterCard, or American Express card for a quick and secure deposit.

  Note: Selecting the ACH payment method will apply a $15 ACH discount to your future Monthly Contributions. 

Step 4: Enable Auto Funding

To make your experience even more convenient, you can enable Auto Funding. This feature automatically adds funds to your Share Account on a recurring basis, so you never have to worry about manually funding your Membership or miss a Monthly Contribution. 

Unable to Verify Your Identity:

If we were unable to successfully validate your identity during the Sharing Account activation, you will need to provide additional documentation to complete your Sharing Account activation.

Please upload the following documents:

• Social Security Card: A clear, legible photo (not a scanned version) of your physical Social Security card.
  • If not available, upload one of the following: 
    • W-2 with the full Tax Identification Number (TIN) 
    • Tax return signed by a CPA
• Government-Issued ID: A clear, legible photo (not a scanned version) of a government-issued ID (e.g., passport, driver’s license, or state ID)

If you recently moved or the address on your government issued ID do not match the address on your Membership application, also upload one of the following in the "Address change" option. 

• Utility bill showing a match to the service address (not the mailing address)
• Rental or lease agreement with signature
• Mortgage Bill or Statement; Property Tax Bill with matching name and property address
• Hospital or Medical Bill with matching physical address

We will review your submitted documents and reach out to your in your Member Care Portal if additional documents are needed. For more information, see this help article on how to upload additional documents.